Management training, team building and other professional development programmes and courses from Dickson Training Ltd

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Train The Trainer Courses

Anyone who has to train others, facilitate sessions or deliver instructional inductions will require the skills and confidence to conduct this role effectively to ensure those they are working with feel confident with their next steps.

This 2 day highly practical course is fun and very effective.

There is no secret to becoming a successful trainer; it is about equipping yourself with the essential skills to deliver an engaging training session, meeting both the business's and the trainee's needs.

Our consultants have established themselves as experts in the field of training and they will be able to guide you through the training process from start to finish, ensuring that you leave the programme with the relevant skills to achieve tangible results.


Our 2-day Train The Trainer course provides the essential skills for people that are new to training, or simply wishing to refresh their skills. It will guide you through the full training cycle:

  • Identify - needs analysis (scoping needs whilst managing stakeholders)
  • Design - how to truly be the architect of masterful training material that will hook your audience
  • Delivery - covering aspects of anchoring, delivering with humour, clap traps and many, many more
  • Evaluation - how to measure the commercial validity of your training

Participant numbers are limited on our Train The Trainer course to a maximum of 6 in order to ensure more personal time with the trainer.

What Will I Learn?

By the end of the Train The Trainer course, participants will be able to:

  • i) Identify and analyse training needs
  • ii) Explain how people learn through multiple types of intelligences
  • iii) Have a thorough understanding of the training cycle
  • iv) Design an interactive training course, using our unique segmented approach that can adapt to bite-size, half-day and full day deliveries
  • v) Use a range of skills, methods and behaviours to develop learners' knowledge and participation when delivering training with learning consolidation taken into account
  • vi) Provide effective feedback for you (the trainer) and your delegates

Participant numbers are limited on our Train The Trainer course to a maximum of 6 in order to ensure more personal time with the trainer.

In-House Courses

In-House Training Courses

This is our own training course which has been developed and refined over the many years we have been providing it to delegates from organisations in virtually every industry.

This means that the course syllabus is flexible and can be tailored to the specific requirements of your organisation and industry.

If you would like to discuss how we can tailor this Train The Trainer course for you and/or run it at your premises, please call us on 01937 579 649 or send us an online contact form to submit a brief description of your training requirements and we will get back to you.

Case Study

ILM Accredited Train the Trainer – Nottingham City GP Alliance

In-House Training Courses
“The ‘Train the trainer’ course provided by Phil Dickson left our trainers full of energy, enthusiasm and confidence. It was just what the doctor ordered, enabling our team to rise to the challenge of delivering our SignpostingHealth programme to 88 practices (to date) across Nottingham and Leeds. The high ratings and positive feedback received by our trainers is testament to both the skills of our team and to the quality of Phil’s training.”
  • -Emma Bravery, Chief Operating Officer, Nottingham City GP Alliance

Dickson Training Ltd are very proud to share this case study where we were invited to provide bespoke Train the Trainer course to 2 x Cohorts of the NCGPA in Nottingham

This is an innovative federation of GP clinics and Doctors providing the local people with General Practitioner care and services to ensure there is greater flexibility and have the budgetary advantages of economies of scale when providing medical support in the area.

The NHS has launched a key programme for training the Receptionists and support staff in order to increase the GP’s capacity and availability to support more patients and provide better quality time to them..

It’s called the ‘Active Sign Posting’ Programme

There are six Learning in Action workshops, where groups are introduced to various tools and techniques from quality improvement. The Plan, Do, Study, Act cycle, which provides a structured approached to improvement, enabling their respective practices to undertake a number of cycles to test the following.

  • How will patients respond to being directed away from traditional face-to-face GP appointments?
  • The level of support from the Patient Participation Group (PPG) and staff of active signposting at the engagement phase.
  • Will patients object to non-clinical staff asking active signposting questions?
  • Will reception staff accurately elicit details from patients and accurately record them in the reason for appointment?

During the study phase of the cycles the practice may find that they need to take the following actions to effectively implement active signposting.

  • Significantly engage with patient groups, staff groups and GPs to develop shared aims and objectives of signposting.
  • Develop a training and support package for practice staff with regular team review meetings.
  • Ensure training is current.

The NCGPA teams have engaged in an Institute of Leadership & Management (ILM) accredited Train the Trainer course delivered by Phil Dickson from Dickson Training Ltd.

This was to provide the NCGPA teams with the necessary skills and increased confidence to facilitate and train the various team members throughout the General Practices’ Alliance centers on the NHS ‘Active Sign Posting’ programmes

The two ILM Train the Trainer courses were delivered at the NCGPA’s new facilities in the center of Nottingham.

These courses are very practical and encourage each ‘Trainee’ to apply their skills, receive supportive feedback and ensure it is really good fun.

Having an energized approach to Train the Trainer is essential to be motivational and engage people at all levels.

The ILM recognition ensures that the quality of the Train the Trainer courses are of the highest standard and it requires each delegate to demonstrate that they have applied the learning by practical demonstration on how to deliver effective and successful workshops.

This entails the design of sessions, the preparation and ensuring interaction engages with participants to ensure the learning is embedded for application in the work-place. Each person who attends and participates in the ILM Train the Trainer course are awarded the ILM Train the Trainer Certificate

NCGPA have started rolling these Programmes out with a lot of success and they are posting updates on Social Media. Here is their LinkedIn post - Click Here for the Full Article

What is the difference between the two course options?

The Train The Trainer course content is exactly the same for all those attending, which is why the dates are identical for both options.

The only difference is that delegates may opt-in to receive an ILM Recognised Certificate. The extra administration time, certificate fees and accreditation costs involved are the reasons why this course option is more expensive.

Without the ILM Certificate

The Train The Trainer course can be taken without the ILM Recognised Certificate option for those who do not require it, at a significantly lower cost.

With the ILM Certificate

This course has been designed and approved by the ILM (Institute of Leadership and Management). This approval allows delegates to obtain a Recognised Certificate from the ILM upon successful completion of the course, should they wish.

All of our ILM Programmes are provided in partnership with BCF Group Limited, which is the ILM Approved Centre we deliver under.