Welcome to Dickson Training
Dickson Training Limited is a learning and development provider and consultancy company that specialises in management development, interpersonal skills training, business coaching and team building. Also available is our own range of psychometrics and e-Books to support the various methods of development.
We have a strong heritage in successfully developing Leaders in the commercial sectors, being the preferred supplier for companies such as Secret Escapes, EE, Unilever, Met Office, Airbus, BOC Gases and many more. Innovative and commercially orientated programmes in Management Development, Leadership Skills, Team Building, Commercial Skills, Customer Care, Time Management and many other bespoke provisions have been designed and delivered throughout Europe for our prestigious client portfolio.
Please browse our website for more information about us and how we can assist you or your business. Alternatively, call us on 01937 579 649 or send us an online contact form with a brief description of your particular requirements.
Management Training
We provide management training courses for all tiers of managers and leaders; ranging from individual delegates on our public courses, to bringing a bespoke management course in-house for your organisation.
Our management training courses can either be our own non-accredited programmes such as the popular First Line Manager course, through to a fully recognised qualification from the ILM (Institute of Leadership and Management).
Professional Customer Care
Professional customer care is all too frequently regarded as a token issue in most induction sessions for employees. Surprisingly, it is very rarely considered as a key priority, despite being essential for ensuring customer commitment.
Our professional customer care training increases confidence and improves capability for dealing with customers in all situations. This instils confidence in the minds of customers, and promotes a positive image of the company.
Team Building
A successful company is always made up of successful teams. Teams that can work autonomously with a clearly defined set of goals, roles, vision, responsibility and culture will always reach for and achieve far greater success than a team that works just as a group of individuals.
Our team building solutions are individually built and geared towards teams at any level within an organisation, providing an independent and objective perspective to promote a common purpose, and developing skills which can be utilised straight away when back in the workplace.
Business Coaching
People development through business coaching is fast, efficient and cost effective and will get you measurable results.
As business coaching specialists, we offer business coaching courses ranging from an introduction to coaching and mentoring, through to the highly regarded ILM Level 5 Certificate in Coaching and Mentoring. Alternatively, if you would like to provide your managers and team leaders with an in-house course, we can provide coaching or indeed any of our courses on an in-house basis at your premises or alternative location.
In-House Training Programmes
All of our solutions are designed around the clients' specific requirements; never losing focus on what the programme needs to achieve. By using our huge wealth of knowledge and expertise within the coaching, mentoring, learning and development and business arenas, we can build you a unique and ground-breaking programme that is guaranteed to gain the desired results and sustain long-term performance.
For over 25 years we have been creating and delivering bespoke learning and development solutions on a global scale for large corporate clients and individuals. Let us create a programme for you that will inspire, drive and deliver commercial results in areas such as leadership, management, motivation, interpersonal skills, sales, customer care and employee flexibility. Every business coaching option that you require - bespoke or accredited - is catered for at Dickson Training Ltd.
For more information about our in-house programmes, please call us on 01937 579 649 or send us an online contact form with a brief description of your particular requirements.
Management
Become a more effective manager and leader
Customer Care
Dealing with customers professionally
Business Coaching
An individual approach to development
Psychometrics
Profilers to get the best from your employees